Privacy Policy
Effective Date: October 10, 2026
This Privacy Policy describes how C.H.A.D Development & Consulting ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to safeguarding your privacy in accordance with applicable Canadian privacy legislation.
1. Information We Collect
We may collect the following personal information when you interact with our website:
- Full name
- Company name
- Email address
- Phone number
- Type of work or service you are interested in
- Project details and any additional information you choose to provide in your message
2. How We Use Your Information
We use the personal information you provide solely for the following purposes:
- To respond to your inquiries and contact requests
- To provide, deliver, and improve the services you have requested
- To communicate with you regarding your projects or our services
- To comply with applicable legal obligations
3. How We Collect Information
We collect personal information directly from you when you submit our contact form. Your submission is sent to our own server, which emails it to our business address at contact@chadsoftwaresolutions.ca through Resend, our email delivery provider.
We store form submissions in our private customer database so we can follow up with you. We never sell them, and we never share them with third parties for marketing.
5. Third-Party Services
Our website uses the following third-party services:
We do not sell, trade, or otherwise share your personal information with third parties for marketing or advertising purposes.
- Resend (resend.com), used to deliver contact form submissions to our business email and to send you a confirmation of your inquiry. Your name, email, company, and message pass through Resend’s servers for delivery. Resend processes this data in accordance with their own privacy policy.
- Spline (app.spline.design), used to render interactive 3D visual elements on our website. Spline's content delivery network may collect standard web metrics such as IP address and browser information in accordance with their own privacy policy.
- Our own server infrastructure, which processes standard server logs including IP addresses and request metadata.
6. Text Messages (SMS)
If you agree to receive text messages from us, we use your mobile number only to follow up on your enquiry and to remind you about calls you have booked. Reply STOP to any message to opt out, or HELP for help. Message frequency, costs and support details are in our SMS Terms at chadsoftwaresolutions.ca/sms-terms.
Your mobile number and your SMS consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from any sharing described elsewhere in this policy.
7. Data Storage and Security
Form submissions are kept in our private customer database, which only our team can access, so we can follow up with you.
We take reasonable measures to protect personal information in our possession from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights Under Alberta Privacy Laws
Under Alberta's Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access and correct your personal information, as well as withdraw your consent for its collection, use, or disclosure. To exercise any of these rights, please contact us using the information below and we will respond within the timeframes required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:
C.H.A.D Development & Consulting
Calgary, Alberta, Canada
Email: contact@chadsoftwaresolutions.ca
Phone: Available upon request